Office address, phone and fax:

Arizona Hearing & Balance Center

225 S. Dobson Road

Chandler, Arizona 85224

Phone: 480-558-5306

Fax : 480-558-5307

Hours of Operation

Our regular office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. Please make appointments and/or request information during these hours.

  • Audiology Services
    Audiology Services
    Highly Trained Audiologists

Audiology Services

Audiology Services

Arizona Hearing and Balance Center provides comprehensive hearing healthcare across the lifespan from birth to 100 and beyond. Our team of audiologists has nearly 30 years of experience in diagnostic evaluation and management of hearing loss of all types and degrees. The Arizona Hearing and Balance Center audiology team offers expert device selection and management of hearing aids, cochlear implants, and bone anchored hearing devices for patients of all ages. Our center offers comprehensive pediatric care with physicians and audiologists facilitating convenient thorough, streamlines and economical care under one roof.

What Is An Audiologist?


An audiologist is a hearing healthcare professional who holds a graduate or doctoral degree and professional certification from an accrediting body in the assessment and management of hearing impairment. Our audiologists all hold Doctor of Audiology (AuD) degrees, are licensed by the state of Arizona, and are certified by the American Speech-Language Hearing Association. Meet our audiologists here. (**LINK TO THE MEET OUR AUDIOLOGISTS SECTION**)

Audiology Staff

The audiologists at Arizona Hearing and Balance Center hold Doctor of Audiology (Au.D.) degrees from nationally-recognized University programs with intensive instruction and hands-on experience in diagnostic testing, balance evaluation, cochlear implants, and hearing aids in both the pediatric and adult populations. They are highly experienced in audiometry and audiogram interpretation; electrophysiological testing; balance testing; hearing aid selection, fitting, and troubleshooting; and cochlear implant candidacy criteria, evaluation, counseling, programming, and troubleshooting. Our audiologists remain state-of-the-profession trained by attending numerous continuing education conferences and seminars each year.

Megan Fenn, AuD,CCC-A, FAAA

Dr. Fenn received her Doctorate of Audiology degree from the University of Florida in Gainesville, FL. Prior to her graduate studies she received her Bachelor of Science in Communication Sciences and Disorders from Northwestern University in Evanston, IL. She completed her externship at the University of Florida and joined Arizona Hearing and Balance after this time. She provides both pediatric and adult services including diagnostic testing, hearing aids, cochlear implant evaluations and mapping. In addition, she does BAHA appointment and evoked potentials. She maintains a Dispensing Audiologist license from the state of Arizona is certified by the American Speech Language Hearing Association and is a Fellow of the American Academy of Audiology. 

Kelly Hernandez, AuD,CCC-A, FAAA

Dr. Hernandez joined Arizona Hearing and Balance in 2016.  She has been an audiologist since 1997.  Since then, she has worked for multiple neurotology practices and children’s hospitals.  Dr. Hernandez provides both pediatric and adult services for diagnostic testing, cochlear implant evaluations and mapping, hearing aid evaluations and fittings. Additionally, she performs evoked potential testing for pediatric patients who have failed newborn hearing screenings.  Working with cochlear implants has long been her passion and she is frequently inspired by her patient experiences.

Lindsay A. Shroyer, AuD, CCC-A, FAAA

Dr. Shroyer received her Doctorate of Audiology degree from the University of Louisville in 2012 following completion of a four year residential program. She received her Bachelor of Science in Communication Disorders from Western Kentucky University. She maintains a Dispensing Audiologist license from the state of Arizona is certified by the American Speech Language Hearing Association and is a Fellow of the American Academy of Audiology.

Services Offered

There are a variety of audiology services offered at Arizona Hearing and Balance Center. Audiologists will work with each patient to ensure that they are receiving the highest quality care possible. 

Diagnostic Services

Audiologists at Arizona Hearing and Balance provide advanced testing to comprehensively diagnose hearing and balance functions. Audiologic evaluations, newborn hearing screenings, electrophysiology screenings, and vestibular evaluations are available. 

Failed Hearing Screening Evaluations

If your child fails a hearing screening, no matter their age, he or she should be tested further for possible hearing loss or complications. The audiologists at Arizona Hearing and Balance Center will use a variety of specialized diagnostic tests to effectively determine whether your child has hearing loss.

Hearing Aid and Rehabilitative Services

Part of our wide range of therapeutic options for hearing impairment includes hearing aid services.  These services are designed to improve quality of life through improved communication.  Our program provides patients with the most current technology and care, as well as education about managing their hearing loss.

We work with the leading hearing aid manufacturers and offer a variety of style and circuitry options.  As a part of our program, you will work with an audiologist for an evaluation of your communication needs to determine which device is most appropriate for you.

We offer a one-month adjustment period to insure patient satisfaction.  If the patient does not feel the hearing aid is satisfactory, he or she may return the device and be refunded the purchase price of the hearing aid.  Professional services and fees incurred during adjustment period are non-refundable.

During the adjustment period, multiple visits to our facility are required to make sure your device is fit for your communication needs.  Accessibility to repairs and modifications is improved if your program is within driving distance.  Please make sure you have adequate transportation.

If you are considering obtaining hearing aid services and wish to schedule a hearing aid consultation, please call 480-558-5306 for an appointment.  If you have not had a hearing test within the past 6 months, you will need a hearing evaluation.  Please note there is a separate charge for the hearing evaluation.  Please contact your insurance company for their policy on hearing aid and hearing evaluation reimbursement.

Cochlear Implants

Patients will undergo extensive testing to determine if they are an ideal candidate for a cochlear implant. Following the surgery, patients are seen for follow-up programming of the implant. During these follow-up visits, programming is verified using several different measures and aural rehabilitation is provided.  This clinic provides services for all three cochlear implant manufacturers (Advanced Bionics Corporation, Cochlear Corporation, and Med-El), whether the patient is implanted by Dr. Fucci or at another center.